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Our Take: Age Bias Revisited


Age discrimination in hiring is a topic that reliably gets opinions flowing – sometimes to the point of boiling over. Reaction here and elsewhere to "Finessing Your Age on a Resume," an eFinancialCareers News story by contributing writer James Rubin, is a case in point.

COMMENTS

"As a hiring manager, I also want to point out that not everyone gets their Bachelor's degree at 22 or 23. You ESPECIALLY can't assume anything about age from date of Master's degree."  Read all comments »

Age discrimination in hiring is a topic that reliably gets opinions flowing – sometimes to the point of boiling over. Reaction here and elsewhere to "Finessing Your Age on a Resume," an eFinancialCareers News story by contributing writer James Rubin, is a case in point.

Citing the views of three resume-advice book authors, that Oct. 29 article suggested older candidates omit some dates from their resume to avoid being screened out based on age. Here are my answers to criticisms and follow-up questions posed by users of eFinancialCareers and other online venues.

Is It Deceptive?

At the risk of sounding flippant, my answer is, "Not if you're honest."

Omitting jobs held more than 15 years ago is standard coaching advice nowadays. Since you're unlikely to be credited for any skills you haven't used since way back when, detailing such positions merely clogs up valuable resume real estate better devoted to recent accomplishments. Skipping the stale jobs helps not only you but the prospective employer, by sticking to the information most pertinent to their search.

To head off any possible mischaracterization of your motives, follow the suggestion from the final paragraph of Rubin's story: Group several early-career jobs into a single resume item and state only the combined time span for those positions. This approach is well suited for older job seekers considering relatively junior roles.

What's the Point?

Doesn't revealing your age become inevitable as you progress through an employer's process? In fact, won't they get a good idea how old you are as soon as you come in to interview?

Certainly. But the experts Rubin interviewed were talking about resumes – not interviews or follow-up communications. A resume is a marketing document whose primary purpose is to secure an interview – a precious opportunity to sell yourself to the hiring manager. In many cases a hiring manager might be more open-minded about a candidate's age than a checklist-based screening algorithm would be (whether the algorithm is applied by a machine or by a junior HR associate). Even if a particular manager is biased against older candidates, there may be wiggle room: bias doesn't always take the form of a hard-and-fast rule. But an older candidate will never get a shot at overcoming it if she got eliminated by a "bot" that computed an age number from her resume.

Whether it's feasible or ethical to continue trying to hide your age once your foot is in the door is a different (and perhaps more interesting) question. Veteran advertising executive Hank Schwarz, chief executive of Long Beach, Calif.-based Haller Schwarz, offers this intriguing bit of advice which comports with my own "Not Fade Away" column published a year and a half ago:

"Your real resume is your body. If at 60 - male or female - you aren't willing to work hard enough to protect your health and maintain the body of a 37-year-old hiker or marathon runner, what does that say about your fresh enthusiasm for life and your work?"

What If a Silicon Monster Demands My Age?

What if an online application form won't let you submit without graduation dates?

If you're pretty sure that information would get you screened out - for instance if a posting calls for "3-5 years total work experience" (code for age 25-30) and you have four years relevant experience but another five years in a previous career you switched out of - then skip the online application or don't make it your main channel. Instead, network your way to someone in the hiring department. Coming in via someone you know, or through a second-order connection, can overcome many an obstacle to getting that crucial first "look."

Why Not Dispense With Dates Altogether?

If too many dates "date" you, should an older candidate adopt a "functional" resume format that eliminates or minimizes the time element? (A functional resume is structured according to skills and accomplishments, rather than a chronological sequence of employers and jobs.)

While authorities differ on this question, my answer is a definite "No." Surveys show most hiring managers distrust non-chronological resumes, precisely because they suspect the applicant is trying to conceal something - either advanced age, or a problematic gap in work history. Instead, I like the approach presented in Rubin's article: keep the chronological format, but omit age-markers such as jobs held more than 15 years ago and graduation dates.

The above questions and answers by no means exhaust the insights I drew from discussions of Rubin's article on various online forums. In particular, comebacks others suggested for two questions that sometimes signal age discrimination – "When did you graduate?," and "Aren't you overqualified?" – struck me as object lessons in how not to behave as a job candidate. I'll deal with them in a future column.

COMMENTS

Richard, Information Services,  Fri Nov 06 2009

As a hiring manager, I also want to point out that not everyone gets their Bachelor's degree at 22 or 23. You ESPECIALLY can't assume anything about age from date of Master's degree. Many, many people are going back to school, so a degree from 2005 doesn't mean you are now around 23-30 years old.

Furthermore, what interests me is not someone's age, but the age of their skills. If someone is 65 but just came out of a design program with a terrific portfolio of prototypes etc. then I want to bring that person in to interview!

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Iris, Sales & Marketing,  Sat Nov 07 2009

"Your real resume is your body. If at 60 - male or female - you aren't willing to work hard enough to protect your health and maintain the body of a 37-year-old hiker or marathon runner, what does that say about your fresh enthusiasm for life and your work?"

Jon, I find the converse of that to hold very true too. If 30- or 35-year- olds already look as if they are not keeping fit and taking care of their health, it makes me question their stamina, self-image and ability to maintain a high energy level, in the office and beyond. So it's not about chronological age, it's what you do with what you've got.

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Hemlatha, Consulting,  Sat Nov 07 2009

Absolutely on dot- there are many people  now  acutely aware of  upgrading their skills and  enhancing their knowledge base- even to keep their present jobs! And  emotional quotient comes  from meeting and  managing several people in organizations  which the  new  crop may not  have - This  also explains why a lot of things  can get done  because of  better inter personal relations  than a  great Business  school degree!.

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FLTech, Information Technology,  Sat Nov 07 2009

In today's environment most of all, hiring managers should be looking at the person, their accomplishments, and abilities they can contribute to the success of the organization.  Drive and motivation isn't necessarily tied with age.

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Dante Amato, Consulting,  Sat Nov 07 2009

Covert age discrimination is still unethical and illegal regardless of how it is rationalized.  That said, it being very difficult to prove, it will fall the way of all other illegal activity in our society that can be justified/rationalized on behalf of 'natural selection', i.e., the greater good.  Any number of federal agencies discriminate.  Examples: law enforcement, military, etc.
Darwin called it 'natural selection'.  Those that are able to prevail do so and their respective progeny are expected to do so as well.
Realistic at 58.

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Ex T. Rowe Employee, Investment Consulting,  Thu Nov 12 2009

T. Rowe Price practices age discrimination.  Not in hiring but in advancement. 

In my case, one of the departments was looking for an individual with certain computer skills.  I had those skills, and was able to demonstrate them.  They advanced a 27 year old who "they felt shared a goal in common with the organization."  One of my co-workers who holds a PhD was gathering assets to the firm in excess of $24,000,000 per quarter.  His 30 year old supervisor felt threatened and terminated him.  A conversation was overheard in one of the managers' offices that they needed to find a way to get rid of him.  He was honest, a hard worker, and a machine when it came to performance.

T. Rowe Price was allowing new investors with $100k to invest fall through the cracks.  One of my co-workers (a gray hair) put together a process to prevent this from happening.  He attempted to show this to upper management by going through proper channels.  He showed it to his (then) 29 year old supervisor and 34 year old manager.  They immediately started looking for a way to discredit him and eventually forced him out of the company.  Who is spearheading the project?  The 27 year old supervisor.

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Har, Sales & Marketing,  Thu Nov 12 2009

The whole age thing is not an issue when a candidate is  in their 20's and 30's but once you hit the 40+ mark it is a real contest to compete as it is much harder to convince employers you are as relevant. I come from the school of thought that says the older one gets the more they have to offer and therefore are generally better value. yes they can be seen to pose a threat if they know more than the younger hiring manager and if they communicate better it may even make it worse. This is just an observation. Trackrecords also speak volumes especially in sales so that is the great equaliser...if someone is ready to see a person for what they have done and can do.

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yomiade,  Thu Nov 12 2009

To me, age is a thing of the mind, not realy the figures in "numerical" terms. if a canditae has all the pre-requisite qualification and also the physical look and strenght to discharging their duties, then why not hire him or her? The more matured, the better  the experience and commitment that will be given the job. There should be no discrimination of any sort, give equal opputunity to all who apply and qualify.

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Super annoyed, Accounting & Finance,  Thu Nov 12 2009

Quite frankly, I have found that HR has become far too powerful and useless in the hiring process. The "algorithms" that are used are often capricious and succeed in weeding out many qualified candidates. People are far more than a collection of buzzwords and uniform chronology, but not the way HR operates nowadays.
.
While I appreciate the advice given in the column, I must take exception to this pithy bit of wisdom, if one fears being screened out by the "bots" (human or automated): ". . - then skip the online application or don't make it your main channel. Instead, network your way to someone in the hiring department." . . . Really? -- Network your way . .? . . . That may sound great, but doing that in practice is no small feat if you are not either very well connected or extremely lucky.

I reecently applied for a job that I was a perfect match for. I had done essentially the very same job at a competing firm, yet I did not even get an interview. Why? -- There is only one explanation: HR. Management has allowed this albatross to have far too much power!
.
The real answer is for HR to screen out only the most irrelevant resumes and have the hiring manager cull the rest.

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BigJeff, Commercial Banking,  Thu Nov 12 2009

The entire hiring process has become too clinical. Anyone who applies online whether through a general search engine (such as Monster or CareerBuilder) or directly with an employer has to meander through a lot of digital waste regardless of how old you are. Regardless of the efficiencies that it may create, it also stifles the creativity of the hiring managers. "Soft skills" (although I HATE that term!) are more imporatnt in determining whether someone fits into an organization, not how many MS Excel macros someone can write in a specified amount of time. If that's what's most important, just put a robot in there!

However, I did see a statistic in an article on CNNMoney.com the other day that 91% of recruiters believe that age discrimination is real. You rarely if ever get 91% consensus on ANYTHING these days!!! So it is an 800-pound gorilla in the room and should be dealt with ASAP.

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